Reference

Privacy Policy For Your bigdewa Account

Account data, wallet records for DANA, OVO, GoPay and QRIS, and device checks are covered in this Privacy Policy before you open your bigdewa account.

DANA data contextOVO wallet checksGoPay record handlingQRIS payment tracesCookie choices

Browse Lobby Read FAQ

Privacy Posture For Indonesia Accounts

bigdewa Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy explains what we collect when you create an account, verify your phone number, move through the Live Dealer Lobby, or use DANA, OVO, GoPay, and QRIS in the wallet. We collect only the data needed to operate your account, confirm wallet ownership, maintain

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security logs, answer privacy requests, and meet duties that apply where local law permits. Access to some account functions depends on local law, so we may ask for location signals, device details, or identity checks before enabling certain areas. We do not sell your personal data.
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We share limited records with payment processors, security vendors, and service teams when they need them to complete a request or protect your account. If a privacy request needs extra proof, we explain the account step before we act.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACTS

Privacy Help Through Live Chat Channels

Privacy questions need a clear route, not a generic inbox. Our team is available daily from 10:00 to 02:00 WIB through live chat, WhatsApp, and email, and you can ask about account data, wallet records, cookie choices, or correction requests. For your safety, we may ask you to confirm your registered phone number or email before discussing personal data. That step keeps your request tied to your account.

Team online

Live Chat Privacy Desk

Use live chat when you are signed in and need fast help with data shown in Account > Profile, login alerts, or wallet records. We may mask payment references before replying in chat.

WhatsApp Verification Help

Message us on WhatsApp for account-access privacy questions, such as changing a phone number or confirming a device. We ask for limited details and will not request your password or full wallet PIN.

Email Request Record

Send email when you need a written trail for access, correction, or deletion requests. Include your username, registered email, and the data field you want checked so we can trace it accurately.

ACCOUNT SAFETY

How We Protect Aviator Session Data

Your privacy controls sit beside the account tools you already use. On mobile, open Account > Security to change your password, check active sessions, and see device alerts; on browser, the same…

Account data we collect

When you open an account, we collect your username, email, phone number, password hash, and login records. We use those details to manage access, verify requests, and connect privacy actions to the correct account.

Wallet record handling

DANA, OVO, GoPay, and QRIS records are kept with transaction IDs, timestamps, status, and account-name checks. We use them to confirm payments, answer disputes, and detect wallet activity that does not match your account.

Cookie choice controls

Cookies remember sign-in state, language choices, and security signals. Analytics cookies help us see page errors and device patterns; you can adjust non-essential cookies from the footer without changing wallet or account access.

Device and session checks

We log device type, IP range, browser family, and session time when you access Live Dealer Lobby, Plinko, or account pages. These records help us spot unusual access and protect wallet actions.

Retention and deletion

We keep records only as long as needed for account service, payment checks, dispute handling, and legal duties. When a record is no longer needed, we remove it or detach it from your identity.

Privacy request changes

If you need to correct your name spelling, phone number, or email, contact us from the registered account first. We may ask for a fresh verification code before changing stored details.

Privacy Policy Questions Before You Join

Before you open an account, you may want to know how your data moves through the lobby, wallet, and support channels. The answers below focus on privacy actions we handle often: access, correction, deletion, cookies, device checks, and payment records tied to DANA, OVO, GoPay, and QRIS. They also explain what we may ask from you before we act, so a privacy request does not expose your account to another person.

We collect your username, email, phone number, password hash, login time, device data, and wallet references if you use DANA, OVO, GoPay, or QRIS. We use them for access, security, payments, and privacy requests.

Sign in and check Account > Profile first, because many spelling or phone-number issues are visible there. If a field is locked, contact live chat or email and confirm your registered phone number before we change it.

We share limited wallet records only with payment processors, security vendors, or service staff who need them for a transaction, dispute, or account protection task. We do not sell your personal data to ad networks.

Cookies keep you signed in, remember language choices, and help us detect errors on mobile pages. You can change analytics cookie choices from the footer, while security cookies remain active for sign-in and wallet checks.

Yes, you can ask us to remove data that is not needed for account service, payment checks, disputes, or legal duties. We may keep limited records when local rules require them or claims remain open.

We use device type, IP range, session time, and location signals to protect sign-in, wallet actions, and Live Dealer Lobby access. Some access decisions depend on local law, so these checks may affect available account areas.

Use live chat while signed in for quick identity checks, WhatsApp for access questions, or email for written requests. Our privacy contact hours are 10:00 to 02:00 WIB every day.

Privacy Policy For Your bigdewa Account

Privacy Help Through Live Chat Channels

Live Chat Privacy Desk

WhatsApp Verification Help

Email Request Record

How We Protect Aviator Session Data

Account data we collect

Wallet record handling

Cookie choice controls

Device and session checks

Retention and deletion

Privacy request changes

Privacy Policy Questions Before You Join

01 What data do we collect when you open an account?

02 How can you see or correct account data?

03 Do we share wallet records with outside parties?

04 How do cookies affect your privacy?

05 Can you ask us to delete personal data?

06 Why do we check device and location signals?

07 How do you contact us about Privacy Policy requests?

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